Refund Policy
Effective Date: [Insert Date]

At AgentX, we prioritize customer satisfaction. However, due to the nature of our B2B sourcing and export services, refunds are only applicable under the following conditions:

• The product delivered does not match the agreed specification.

• There is a verified logistics or quality issue attributable to our team or suppliers.

To request a refund:

• Contact us within 7 days of product delivery.

• Provide detailed documentation or evidence of the issue.

Once approved, refunds will be processed within 10 business days.

Note: No refunds are provided for service fees already utilized or if the delay/issue is due to force majeure or client-side errors.